Return policy

sharplee Return and Refund Policy

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VIOLATION OF POLICIES

Anyone who attempts to violate our policies will also be subject to prosecution and will be required to respond to a complaint of attempted fraud.

Once the product has been shipped, any attempt to cancel an order or obtain a refund from your financial institution without contacting us will be considered FRAUD and you will be required to respond to a complaint from our company.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer a refund or exchange.

To be eligible for a return, your item must be unused and in the condition that you received it. It must also be in its original packaging.

The return of certain types of goods is not permitted. For example, perishable goods, such as food, flowers, newspapers or magazines, cannot be returned. Similarly, we do not accept intimate or sanitary products, hazardous materials or substances, or flammable liquids or gases.

Other items that are not eligible for return:
* Gift cards
* Downloadable software
* Certain health and personal care products

To complete your return, we require a receipt or proof of purchase.
Do not return your purchase to the manufacturer.

In some cases, only partial refunds are granted: (if applicable)

* Any item not in its original condition, is damaged or missing parts for any reason not due to our error.
* Any item returned more than 15 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also let you know whether your refund is approved or denied.
If approved, your refund will be processed, and your credit card or original method of payment will automatically be credited, within a few days.

Delayed or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often a processing time before a refund is posted.
If you have completed all of these steps and still have not received your refund, contact us at the following address: support@sharplee.fr.

Exchanges (if applicable)

We only replace items that are initially defective or damaged. If you need to replace yours with the same item, please email us at support@sharplee.fr

Shipping

To return your product, you must contact us. Our address on the site is not our product return address.

You are responsible for paying for shipping costs associated with returning your item. They are non-refundable. If you receive a refund, the cost of return shipping will be deducted.

Depending on where you live, the time it may take for your exchanged product to arrive, may vary.

If you are shipping an item over $50, we recommend using a trackable shipping service or insuring your shipment. We don’t guarantee that we will receive your returned item.